top of page
dubai-2057583_1920.jpg

REFUND

POLICY

Refund Policy


These Policies are valid for the www.apac-corporate.com website. 

1. DESCRIPTION

The refund is a client’s request to receive the amount he has paid for an item or service.

RETURN OF MERCHANDISE OR SERVICE

Once a digital service is bought, there are no refunds.

Digital services are being delivered in realtime or through our administration / IT staff during business hours as well as personalised and cannot be exchanged to any third party once produced / delivered due to the personalisation.

On digital products (advertising campaigns, programming of software, webdesign, administration work) the following policy applies:

As our products are digital, returns are not accepted. Products are non refundable.

Software Licenses issued to your company name, installations on servers and also labelling software and products into your Corporate Identity are excluded of any refunds.

2. REASON FOR REIMBURSEMENT

The product purchased is not possible to deliver but already paid.

An incorrect amount has been charged to the customer, the refund applies for the difference.

3. REQUIREMENTS

To request a refund, you will be asked for the following information, which you can send by email to info@apac-corporate.com:

  • Order number and client ID with which you purchased your product. You will find the order / invoice number on every invoice we are providing to you.

  • Reason for which the refund is requested.

  • Form of payment with which the purchase was acquired.

  • Confirmed receipt of request for reimbursement will proceed to the process of reviewing the same, the receipt of request does not imply authorization for reimbursement.

  • Requests for reimbursement will be analyzed and the client will be notified both in cases of proceeding and in cases of non-reimbursement and reasons.

4. TIMES

Estimated times for the processing of a refund once authorized the same.

Payment require 3 to 5 business days.

bottom of page